Privacy Policy

DutchNic.com respects your privacy and handles your personal data with care, in accordance with the General Data Protection Regulation (GDPR) and the Dutch GDPR Implementation Act (Uitvoeringswet AVG). This privacy policy explains what data we collect, why we do so, how long we keep it, and what rights you have.

1. Who is responsible for your data

DutchNic.com is the data controller for the personal data collected through this website. Questions about this policy or your data can be submitted via our contact page.

2. What data we collect

• Data you provide yourself: name, email address, phone number, and business details when you create a listing, post a review, or use the contact form.
• Account data: if you create an account to manage a business listing.
• Technical data: IP address, browser type, device information, and pages visited, collected through cookies and similar technologies (see our cookie policy).
• Location data: based on your search query (for example a city or province) to show relevant businesses. We do not request precise GPS location without your consent.

3. Legal basis for processing

We process your data on the basis of one or more of the following legal grounds under Article 6 of the GDPR:

• Performance of a contract – to manage your business listing or process your contact request.
• Consent – for non-essential cookies and marketing communications, which you can withdraw at any time.
• Legitimate interest – to secure the website, prevent misuse, and improve our services.
• Legal obligation – when we are required to retain or provide data.

4. How we use your data

• To display and manage business listings;
• To process contact requests and reviews;
• To secure the website and prevent misuse (such as spam or fake listings);
• To send relevant updates or offers, only with your consent;
• To use anonymized statistics to improve the website.

5. Who we share data with

We never sell your personal data. We may share data with:

• Processors who provide services on our behalf, such as hosting, email, and analytics, and who are contractually required to protect your data (data processing agreement under Article 28 GDPR);
• Authorities, only when we are legally required to do so;
• Other users, to the extent it concerns information you make public yourself in a business listing or review.

6. Transfers outside the EEA

To the extent that any of our service providers process data outside the European Economic Area, we ensure appropriate safeguards, such as the EU Standard Contractual Clauses.

7. Retention period

We do not keep personal data longer than necessary for the purpose for which it was collected, or as long as the law requires. Business listings remain visible for as long as the account is active or until the business owner requests removal.

8. Cookies

Our website uses cookies and similar technologies. More information, including how to adjust your preferences, can be found in our cookie policy.

9. Your rights under the GDPR

You have the right to access, rectify, erase, restrict the processing of, and object to the processing of your data, as well as the right to data portability. A full overview of these rights, and how to exercise them, can be found in our GDPR notice.

10. Security

We take appropriate technical and organizational measures to protect your data against loss, misuse, and unauthorized access.

11. Children's data

DutchNic.com is not directed at children under the age of 16, and we do not knowingly collect data from them. If you believe we have nevertheless collected data from a minor, please contact us.

12. Changes to this policy

We may update this privacy policy from time to time. The date at the top of this page indicates when the policy was last updated.

13. Complaints

Do you have a complaint about how we handle your data? Please contact us first via our contact page – we're happy to resolve it together. You also always have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens, autoriteitpersoonsgegevens.nl).

14. Contact

Questions about this privacy policy or your data? Contact us via our contact page.